This page describes the principles by which Amniotic collects various types of data about its customers. The elements described on this page are explained in detail in Amniotic’s data protection principles.
This page sets out Amniotic’s data protection and security policy in order to respect your privacy as far as possible.
Definitions
To avoid any misinterpretation, here are a few points to help you understand the terms used:
- Personal data: any information relating to an identified or identifiable natural person is deemed to be “an identifiable natural person” if it can be identified, directly or indirectly.
- Processing: any operation or set of operations that may or may not be performed using automated processes and applied to personal data or sets of data (collection, recording, transmission, storage, keeping, retrieval, consultation, use, interconnection),
segmentation, etc.).
Data controller
All processing of personal information communicated to Amniotic is carried out under the responsibility of the company LAB.G, whose registered office is at 30 boulevard de la République – 87200 St-Junien, registered in the Limoges Trade and Companies Register under number 908 329 865.
How is your data collected?
The collection of your personal data (such as name and contact details) is most often based on your customer relationship or other relevant relationship with us. For example, we collect data when you perform actions on our services, register as a user of our site, use Amniotic’s services or provide us with other information.
When you use Amniotic’s network and communication services, for example by making a call or sending an e-mail, identification data is stored in our systems for the use of the services.
When you visit the amniotic.studio website or load pages, you leave us various types of anonymous browsing data, such as your IP address and browsing history. Our services are based on the use of cookies. We may collect data based on your consent. We record customer service calls so that we can verify the actual discussion, if necessary.
We also collect data from potential customers when they take part in competitions, prize draws or customer events.
What data is collected?
This data includes your last name, first name, address, telephone number, e-mail address, date of birth, direct marketing information and consent, company contact information, company name, information provided by you, customer classification information, order, delivery, agreement and billing. We store what can be connected to you.
Data created and collected during communication includes information on the communicating parties, connection time, routing information, data transfer protocol, connection format and location information. During Internet browsing, “measurement data” is collected using cookies. These data cannot be associated with an individual.
List of types of information collected
We collect and store all the information you send us via our amniotic.studio website or by other means. You may choose not to provide us with certain information. However, this decision may limit your use of our services. We use the information you give us to respond to your requests, improve our services and communicate with you.
Each time you contact us, we receive and record certain types of information. Like many other websites, we use “cookies” and obtain certain types of information when your browser accesses the amniotic.studio website or advertisements and other content displayed on other websites by or on behalf of Amniotic.
E-mail information
To optimize the usefulness and interest of our e-mails, if your computer allows it, we frequently receive a confirmation of the e-mails sent by Amniotic that you have opened. If you do not wish to receive e-mail from us, simply notify us by e-mail.
How is your information managed?
We maintain the confidentiality of your data and ensure that it is only used for predefined purposes. Your data is processed for the purpose of producing and delivering the communications services, developing the services, providing you with the best and most comprehensive service possible, and informing you about our services.
We also use your data for customer communications, such as sending information about our services and for direct marketing purposes. We process the data of our potential customers for direct marketing purposes.
We make every effort to ensure that customer data is up-to-date and correct. We delete obsolete and unnecessary data whenever possible. We protect all your data through personal, task-based access rights and prevent third-party access to data.
Where is your data sent?
We will only submit your data to the extent permitted by applicable law and as indicated in the file description to the authorities and other telecommunications companies. When we use subcontractors, we will sign a security agreement with them which also covers the use of your data. We are also responsible for this kind of handling on your behalf.
Amniotic’s data protection principles
The purpose of this privacy policy is to describe the principles and practices we follow at Amniotic to ensure the privacy, confidentiality of communication and legal protection of our customers. Amniotic regularly updates this policy as operations or services change or develop. For this reason, we encourage you to consult the latest declaration regularly.
Important core values for Amniotic include confidentiality of customer data and communication, and protection of customer privacy in all company operations. When handling our customers’ personal data, we follow French legislation, the orders and instructions of the authorities and good data processing practice.
Amniotic implements a high level of data protection. Personal, identification and location data are collected only for specific, predefined and lawful purposes and are not processed in a way incompatible with these purposes.
We protect the security of your personal information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you enter before it is sent to us.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of customer personal information. Our security procedures may require us to ask you for proof of your identity before we can provide you with your personal information.
We constantly train our staff in the principles of data processing and monitor data use by appropriate means.
General principles of customer data management
The processing of personal data must always be justified for Amniotic’s operations. Amniotic has defined the purpose of collecting, handling and submitting personal data in the following section.
Amniotic processes only the customer data necessary for its operations, as defined in the purpose of use indicated in the file description for the customer register. We make every effort not to process incorrect, incomplete or obsolete data.
The processing of customer data is generally based on a relevant relationship, information received when using or registering for a service or your consent. We may also process your data for other purposes, for example at your request or where required by law.
Your information may be processed within Amniotic. We encourage our customers to update their contact details regularly. Please note that, as an Amniotic customer, you have the right to check what data concerning you has been stored in our information systems, or that there is no data concerning you in our file. You may also refuse the use of your data in accordance with the relevant legislation.
The inspection can be carried out once a year free of charge. The request for data inspection must be made with a document signed by you and Amniotic.
Collection, storage, retrieval and processing of personal data
Register of data collected directly via Amniotic services:
Contact form
- Data collected: e-mail and message
- Objective: customer relationship management
- Data retention: database storage
- Shelf life: 1 year
- Data access: Amniotic’s customer relations department
- Is data stored or processed outside the EU: no
Newsletter optin form
- Data collected: e-mail
- Target: e-mail marketing
- Data retention: optin in database
- Retention period: customer opt-in period, if not refused by the customer
- Data access: the marketing department
- Is data stored or processed outside the EU: no
In accordance with the French Data Protection Act, you may exercise your right to access and correct your personal data by contacting us at: contact@amniotic.studio
Sending and sharing data
Amniotic may only disclose your data to third parties in accordance with the applicable legislation. We submit information on request to authorities, such as the police and security authorities, as well as other authorities for reasons specified by legislation.
Customer information is an important part of our business, and we’re not in the business of selling it. We share such information only as described above and for the purposes described in this Privacy Policy, which are either subject to this Privacy Policy or apply rules that are at least as protective as those described in this Privacy Policy.
In addition, we may submit your data to subcontractors, in which case we will ensure that data confidentiality is maintained, and we will also be responsible for data management in this case. If we process your data outside the EU region, we will protect your data by ensuring that the processor guarantees appropriate data processing.
Processing of identification and location data linked to electronic communication
Amniotic treats all data and messages created during communication as confidential. Our staff are bound by an obligation of secrecy and are prohibited from using messages or other confidential information. When communication takes place via a network, it always leaves a trace. These network traces are called identification data if they can be connected to a person.
Network traces are created, for example, when making telephone calls, sending e-mail and SMS messages, and surfing the Internet, and may contain information about the callers, the connection route or routing, the data transfer protocol used, the event and the terminals used or their location.
Amniotic manages communication identification and location information in accordance with applicable law for purposes such as the implementation and use of services, billing and technical development, consent, marketing. Data may also be used to bill other service providers, where necessary.
Amniotic can also manage identification data in the event of misuse, data security breaches and fault repair.
In all of the above situations, we process identification and location data only to the extent necessary to accomplish a certain specific task.
Use of location data
A true location method where another person can track the whereabouts of another person requires the consent of the person to be located. Customers may not be located at all if they refuse geolocation services.
If we submit location information to location service providers, we ensure by appropriate means that there is consent from the person to be located. Persons authorized to manage identification and location data. Only specific persons at Amniotic whose work requires access to identification and location data may process such data.
In practice, authorization is only granted to people carrying out tasks related to billing, maintenance or development of communication networks or services, prevention and investigation of abuse, customer service and marketing.
Persons authorized to handle data may only manage it to the extent required to carry out individual tasks.
Duration of processing of identification and location data, and data storage
We process identification and location data for as long as necessary for billing, technical development, troubleshooting, marketing, investigation of misuse or data security purposes. However, manipulation takes place only to the extent required by the actions and without unduly compromising the confidentiality of a message and the protection of privacy.
Websites, tracking visits
We also collect data about visits to our amniotic.studio website. This data includes the IP address and corresponding DNS name, the organization that registered the IP address, the name and address of the page visited, the time the page was loaded and the browser type.
Please note that the IP address is an identification required for the operation of the Internet, used to direct messages transmitted over the Internet to the appropriate locations. As a rule, the IP address is not connected to the person using the computer, but it can be connected to the organization that registered the IP address. The IP address connection can be established at the request of the authorities.
Cookies
As an Amniotic customer, you can visit our website amniotic.studio anonymously. However, like most websites, we use cookie technology. When you view our website, the cookie sets a random number for the browser that does not indicate your identity. Cookies help Amniotic determine which sections of its website are most popular, where visitors go and how long they stay.
The data is used to implement and develop services and target advertising. You can prevent the cookie from being stored by modifying your browser settings. In some cases, prevention may slow down or make it impossible to navigate pages or the website.
Data security
We ensure the security of our services’ data using methods that are proportionate to the severity and sophistication of the threats, as well as to the cost.
Amniotic takes care to perform actions aimed at preventing data security breaches or eliminating disruptions that affect data security. In addition, we use all means to ensure that the confidentiality of messages or the protection of privacy is not unduly compromised when carrying out the above actions.
We provide information about our services’ data security actions and other data security issues through appropriate channels, such as our amniotic.studio website or customer newsletters.
In order to prevent data security breaches and eliminate disruptions to data security, we may, among other things, prevent the receipt of e-mail messages, remove viruses and other malware from messages and take other comparable technical measures, which are necessary within the permitted and required limits specified in the relevant legislation. We use physical, administrative and technical protection measures to keep messages and identification data transmitted over the communications network secret.
These actions reduce the risk of your data being disclosed to third parties and prevent any misuse or other unauthorized access. Some of our services also use standardized encryption methods.
Please note that as a user of Amniotic services, you must also use the most appropriate methods to ensure your own data security. We encourage you to store and use our services and your terminals with care and to control their use, for example by using secure codes and unique passwords and to use sufficient antivirus and firewall services and keep them and the operating system updated.
Customer communication and direct marketing
Amniotic sends customer messages about its products and services to its customers via the consent available when optin. Amniotic also sends direct marketing messages in electronic format. You have the right to prohibit Amniotic from sending direct marketing messages.
You can prohibit marketing by following the instructions included in the direct marketing message.
Request for changes to your personal data
For any other request to access, obtain, rectify or delete your personal data, please contact our data protection department: contact@amniotic.studio.